WEST LAFAYETTE, Ind. (WLFI) – As a part of National Public Safety Telecommunications Week, the Purdue Police Department is honoring its dispatchers with a Bravo Award.
Chief John Cox spoke at the awards ceremony this morning. Cox said dispatchers are on the front line every day making sure police officers, firefighters and paramedics get where they need to be as quickly as possible.
He said even though they are the first voice a 911 caller hears, their job is sometimes overlooked.
“The general public, I don’t think, understands the amount of training, the certifications, the dedication of time and energy that it takes to provide what happens at the other end of that phone — when the public picks up that phone and needs some assistance,” said Cox.
“They do a lot of behind-the-scenes work. It’s always a thankless job. When we get that little extra attention once in a while, we really appreciate that,” said PUPD lead dispatcher Michelle Birge.
Bravo Awards are given out to Purdue faculty and staff in recognition of exceptional job performance. The Purdue Police Department employs 13 dispatchers.