WEST LAFAYETTE, Ind. (WLFI) — Indiana 811, the state’s “call before you dig” utility notification center, has launched an easier way for Hoosiers to request marking underground lines on properties. A new service, 811Now, will allow homeowners and contractors to “click before they dig.”
On Tuesday, Indiana 811 launched 811Now. The new service allows a person to request underground markings through an online form, the company said.
Every six minutes a utility line is damaged in the United States because a person decided to dig without calling first, according to the Common Ground Alliance — a national utility safety association. Indiana 811 officials said striking a single utility line can lead to personal injury, penalties, repair costs and expensive and inconvenient outages.
Company officials said there has been an eight percent increase in utility locate requests as compared to the same time last year. Officials hope the trend continues with the new access at any time of the day or night.
“The addition of 811Now gives homeowners and contractors who are digging at a single address a new tool in protecting them and their neighbors from unintentional damage to buried utilities,” Indiana 811 Exec. Director Dan Meiners told News 18 in a release. “As digging activity continues to increase year after year in Indiana, it’s important that we continue to invest in making communication between diggers and our member utility operators as convenient as possible.”
Officials said after an 811Now online request is received, member utility operators are notified and will send professional locators to mark the approximate locations of their lines within two full working days.
Those who plan to use the new online form will need to be ready to answer questions about the exact location of the project — including address, county, township, closest intersecting street and exact location on property where digging will occur — along with the name and contact information for those digging.
If you would like to check out 811Now and “click before you dig,” visit the new online service here.
To learn more about Indiana 811, visit their website.